User Details Report

Description

The User Details Report includes basic User information as well as select user service information. Can be used at the Cluster, ServiceProvider, and Group levels.

Columns

  • Type - The type of User i.e User, Call Center, HuntGroup, etc.
  • UserId - The id of the Broadworks User that the row relates to.
  • LastName - The User's last name.
  • FirstName - The User's first name.
  • GroupId - The id of the Group that the User belongs to.
  • ServiceProviderId - The id of the Service Provider that the User belongs to.
  • PhoneNumber - The User's phone number.
  • Extension - The User's extension.
  • LinePort - The line port of the User's primary device.
  • DeviceType - The device type of the User's primary device.
  • MacAddress - The mac address of the User's primary device.
  • DeviceName - The device name of the User's primary device.
  • AccessDeviceLevel - The device level of the User's primary device. i.e Group, ServiceProvider, System
  • ConfigurationMode - The Configuration mode of the User's primary device.
  • VoiceMailCarbonCopyAddress - The User's voice mail carbon copy email address.
  • isRegistered - Boolean value of whether or not the User's primary device is registered.
  • Services - A list of services that are assigned to the User.
  • ServicePacks - A list of service packs that are assigned to the User.
  • CLIDLastName - The User's Calling Line ID Last Name.
  • CLIDFirstName - The User's Calling Line ID First Name.
  • CLIDPhoneNumber - The User's Calling Line ID Phone Number.
  • HiraganaLastName - The User's Hiragana last name.
  • HiraganaFirstName - The User's Hiragana first name.
  • Language - The User's selected language.
  • TimeZone - The User's selected time zone.
  • TimeZoneDisplayName - The display name for the User's selected time zone.
  • DefaultAlias - The User's default alias.
  • CFAisActive - Whether or not Call Forwarding Always is active.
  • CFANumber - The User's Call Forwarding Always forward to number.
  • CFARingSplash - Whether or not Call Forwarding Always Ring Splash is selected.
  • CFBisActive - Whether or not Call Forwarding Busy is active.
  • CFBNumber - The User's Call Forwarding Busy forward to number.
  • CFNAisActive - Whether or not Call Forwarding Not Available is active.
  • CFNANumber - The User's Call Forwarding Not Available forward to number.
  • CFNARings - The User's Call Forwarding Not Available number if rings.
  • CallWaitingIsActive - Whether or not Call Waiting is active.
  • DisableCLIDDelivery - Whether or not Disable Calling Line ID Delivery is enabled.
  • CLIDBlocking - Whether or not Calling Line ID Blocking is enabled.
  • CallingNameRetrieval - Whether or not Calling Name Retrieval is enabled.
  • DNDIsActive - Whether or not Do Not Disturb is active.
  • DNDRingSplash - Whether or not Do Not Disturb Ring Splash is active.
  • ExternalCLIDDeliveryIsActive - Whether or not External Calling Line ID Delivery is active.
  • Department - The User's department.

Example Output

CSV

Type,UserId,LastName,FirstName,GroupId,ServiceProviderId,PhoneNumber,Extension,LinePort,DeviceType,MacAddress,DeviceName,AccessDeviceLevel,ConfigurationMode,VoiceMailCarbonCopyAddress,isRegistered,Services,ServicePacks,CLIDLastName,CLIDFirstName,CLIDPhoneNumber,HiraganaLastName,HiraganaFirstName,Language,TimeZone,TimeZoneDisplayName,DefaultAlias,CFAIsActive,CFANumber,CFARingSplashIsActive,CFBIsActive,CFBNumber,CFNAIsActive,CFNANumber,CFNARings,CallWaitingIsActive,DisableCLIDDelivery,CLIDBlocking,CallingNameRetrieval,DNDIsActive,DNDRingSplashIsActive,ExternalCLIDDeliveryIsActive,Department
User,SampleUser@domain.com,User,Sample,Sample_Group,Sample_ServiceProvider,2229858632,8632,2229858632@domain.com,2Wire HomePortal,0004F24DA112,0004F24DA112,Group,N/A,sampleuser@domain.email.com,false,"Call Forwarding Always,Call Forwarding Busy,Call Forwarding No Answer,Do Not Disturb,Calling Name Retrieval,External Calling Line ID Delivery,Call Waiting,Calling Name Delivery,Calling Number Delivery",SamplePack,User,Sample,,User,Sample,English,US/Eastern,(GMT-05:00) US/Eastern,SampleUser@domain.com,true,1112223336,true,true,1112223336,true,1112223336,9.0,true,false,,true,true,true,true,

TSV

Type    UserId  LastName    FirstName   GroupId ServiceProviderId   PhoneNumber Extension   LinePort    DeviceType  MacAddress  DeviceName  AccessDeviceLevel   ConfigurationMode   VoiceMailCarbonCopyAddress  isRegistered    Services    ServicePacks    CLIDLastName    CLIDFirstName   CLIDPhoneNumber HiraganaLastName    HiraganaFirstName   Language    TimeZone    TimeZoneDisplayName DefaultAlias    CFAIsActive CFANumber   CFARingSplashIsActive   CFBIsActive CFBNumber   CFNAIsActive    CFNANumber  CFNARings   CallWaitingIsActive DisableCLIDDelivery CLIDBlocking    CallingNameRetrieval    DNDIsActive DNDRingSplashIsActive   ExternalCLIDDeliveryIsActive    Department
User    SampleUser@domain.com   User    Sample  Sample_Group    Sample_ServiceProvider  2229858632  8632    2229858632@domain.com   2Wire HomePortal    0004F24DA112    0004F24DA112    Group   N/A sampleuser@domain.email.com false   Call Forwarding Always,Call Forwarding Busy,Call Forwarding No Answer,Do Not Disturb,Calling Name Retrieval,External Calling Line ID Delivery,Call Waiting,Calling Name Delivery,Calling Number Delivery    SamplePack  User    Sample      User    Sample  English US/Eastern  (GMT-05:00) US/Eastern  SampleUser@domain.com   true    1112223336  true    true    1112223336  true    1112223336  9.0 true    false       true    true    true    true    

XLS

Download Sample

TXT

┌────┬─────────────────────┬────────┬─────────┬────────────┬──────────────────────┬───────────┬─────────┬─────────────────────┬──────────┬────────────┬────────────┬─────────────────┬─────────────────┬───────────────────────────┬────────────┬──────────────────┬────────────┬────────────┬─────────────┬───────────────┬────────────────┬─────────────────┬────────┬──────────┬───────────────────┬─────────────────────┬───────────┬──────────┬─────────────────────┬───────────┬──────────┬────────────┬──────────┬─────────┬───────────────────┬───────────────────┬────────────┬────────────────────┬───────────┬─────────────────────┬────────────────────────────┬────────────────┐
│Type│UserId               │LastName│FirstName│GroupId     │ServiceProviderId     │PhoneNumber│Extension│LinePort             │DeviceType│MacAddress  │DeviceName  │AccessDeviceLevel│ConfigurationMode│VoiceMailCarbonCopyAddress │isRegistered│Services          │ServicePacks│CLIDLastName│CLIDFirstName│CLIDPhoneNumber│HiraganaLastName│HiraganaFirstName│Language│TimeZone  │TimeZoneDisplayName│DefaultAlias         │CFAIsActive│CFANumber │CFARingSplashIsActive│CFBIsActive│CFBNumber │CFNAIsActive│CFNANumber│CFNARings│CallWaitingIsActive│DisableCLIDDelivery│CLIDBlocking│CallingNameRetrieval│DNDIsActive│DNDRingSplashIsActive│ExternalCLIDDeliveryIsActive│Department      │
├────┼─────────────────────┼────────┼─────────┼────────────┼──────────────────────┼───────────┼─────────┼─────────────────────┼──────────┼────────────┼────────────┼─────────────────┼─────────────────┼───────────────────────────┼────────────┼──────────────────┼────────────┼────────────┼─────────────┼───────────────┼────────────────┼─────────────────┼────────┼──────────┼───────────────────┼─────────────────────┼───────────┼──────────┼─────────────────────┼───────────┼──────────┼────────────┼──────────┼─────────┼───────────────────┼───────────────────┼────────────┼────────────────────┼───────────┼─────────────────────┼────────────────────────────┼────────────────┤
│User│SampleUser@domain.com│User    │Sample   │Sample_Group│Sample_ServiceProvider│2229858632 │8632     │2229858632@domain.com│2Wire     │0004F24DA112│0004F24DA112│Group            │N/A              │sampleuser@domain.email.com│false       │Call    Forwarding│SamplePack  │User        │Sample       │               │User            │Sample           │English │US/Eastern│(GMT-05:00)        │SampleUser@domain.com│true       │1112223336│true                 │true       │1112223336│true        │1112223336│9.0      │true               │false              │            │true                │true       │true                 │true                        │SampleDepartment│
│    │                     │        │         │            │                      │           │         │                     │HomePortal│            │            │                 │                 │                           │            │Always,Call       │            │            │             │               │                │                 │        │          │US/Eastern         │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Forwarding        │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Busy,Call         │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Forwarding      No│            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Answer,Do      Not│            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Disturb,Calling   │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Name              │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Retrieval,External│            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Calling  Line   ID│            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Delivery,Call     │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Waiting,Calling   │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Name              │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Delivery,Calling  │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
│    │                     │        │         │            │                      │           │         │                     │          │            │            │                 │                 │                           │            │Number Delivery   │            │            │             │               │                │                 │        │          │                   │                     │           │          │                     │           │          │            │          │         │                   │                   │            │                    │           │                     │                            │                │
└────┴─────────────────────┴────────┴─────────┴────────────┴──────────────────────┴───────────┴─────────┴─────────────────────┴──────────┴────────────┴────────────┴─────────────────┴─────────────────┴───────────────────────────┴────────────┴──────────────────┴────────────┴────────────┴─────────────┴───────────────┴────────────────┴─────────────────┴────────┴──────────┴───────────────────┴─────────────────────┴───────────┴──────────┴─────────────────────┴───────────┴──────────┴────────────┴──────────┴─────────┴───────────────────┴───────────────────┴────────────┴────────────────────┴───────────┴─────────────────────┴────────────────────────────┴────────────────┘