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User Details Report
Description
The User Details Report includes basic User information as well as select user service information. Can be used at the Cluster, ServiceProvider, and Group levels.
Columns
-
Type- The type of User i.e User, Call Center, HuntGroup, etc. -
UserId- The id of the Broadworks User that the row relates to. -
LastName- The User's last name. -
FirstName- The User's first name. -
GroupId- The id of the Group that the User belongs to. -
ServiceProviderId- The id of the Service Provider that the User belongs to. -
PhoneNumber- The User's phone number. -
Extension- The User's extension. -
LinePort- The line port of the User's primary device. -
DeviceType- The device type of the User's primary device. -
MacAddress- The mac address of the User's primary device. -
DeviceName- The device name of the User's primary device. -
AccessDeviceLevel- The device level of the User's primary device. i.e Group, ServiceProvider, System -
ConfigurationMode- The Configuration mode of the User's primary device. -
VoiceMailCarbonCopyAddress- The User's voice mail carbon copy email address. -
isRegistered- Boolean value of whether or not the User's primary device is registered. -
Services- A list of services that are assigned to the User. -
ServicePacks- A list of service packs that are assigned to the User. -
CLIDLastName- The User's Calling Line ID Last Name. -
CLIDFirstName- The User's Calling Line ID First Name. -
CLIDPhoneNumber- The User's Calling Line ID Phone Number. -
HiraganaLastName- The User's Hiragana last name. -
HiraganaFirstName- The User's Hiragana first name. -
Language- The User's selected language. -
TimeZone- The User's selected time zone. -
TimeZoneDisplayName- The display name for the User's selected time zone. -
DefaultAlias- The User's default alias. -
CFAisActive- Whether or not Call Forwarding Always is active. -
CFANumber- The User's Call Forwarding Always forward to number. -
CFARingSplash- Whether or not Call Forwarding Always Ring Splash is selected. -
CFBisActive- Whether or not Call Forwarding Busy is active. -
CFBNumber- The User's Call Forwarding Busy forward to number. -
CFNAisActive- Whether or not Call Forwarding Not Available is active. -
CFNANumber- The User's Call Forwarding Not Available forward to number. -
CFNARings- The User's Call Forwarding Not Available number if rings. -
CallWaitingIsActive- Whether or not Call Waiting is active. -
DisableCLIDDelivery- Whether or not Disable Calling Line ID Delivery is enabled. -
CLIDBlocking- Whether or not Calling Line ID Blocking is enabled. -
CallingNameRetrieval- Whether or not Calling Name Retrieval is enabled. -
DNDIsActive- Whether or not Do Not Disturb is active. -
DNDRingSplash- Whether or not Do Not Disturb Ring Splash is active. -
ExternalCLIDDeliveryIsActive- Whether or not External Calling Line ID Delivery is active. -
Department- The User's department.
Example Output
CSV
Type,UserId,LastName,FirstName,GroupId,ServiceProviderId,PhoneNumber,Extension,LinePort,DeviceType,MacAddress,DeviceName,AccessDeviceLevel,ConfigurationMode,VoiceMailCarbonCopyAddress,isRegistered,Services,ServicePacks,CLIDLastName,CLIDFirstName,CLIDPhoneNumber,HiraganaLastName,HiraganaFirstName,Language,TimeZone,TimeZoneDisplayName,DefaultAlias,CFAIsActive,CFANumber,CFARingSplashIsActive,CFBIsActive,CFBNumber,CFNAIsActive,CFNANumber,CFNARings,CallWaitingIsActive,DisableCLIDDelivery,CLIDBlocking,CallingNameRetrieval,DNDIsActive,DNDRingSplashIsActive,ExternalCLIDDeliveryIsActive,Department
User,SampleUser@domain.com,User,Sample,Sample_Group,Sample_ServiceProvider,2229858632,8632,2229858632@domain.com,2Wire HomePortal,0004F24DA112,0004F24DA112,Group,N/A,sampleuser@domain.email.com,false,"Call Forwarding Always,Call Forwarding Busy,Call Forwarding No Answer,Do Not Disturb,Calling Name Retrieval,External Calling Line ID Delivery,Call Waiting,Calling Name Delivery,Calling Number Delivery",SamplePack,User,Sample,,User,Sample,English,US/Eastern,(GMT-05:00) US/Eastern,SampleUser@domain.com,true,1112223336,true,true,1112223336,true,1112223336,9.0,true,false,,true,true,true,true,
TSV
Type UserId LastName FirstName GroupId ServiceProviderId PhoneNumber Extension LinePort DeviceType MacAddress DeviceName AccessDeviceLevel ConfigurationMode VoiceMailCarbonCopyAddress isRegistered Services ServicePacks CLIDLastName CLIDFirstName CLIDPhoneNumber HiraganaLastName HiraganaFirstName Language TimeZone TimeZoneDisplayName DefaultAlias CFAIsActive CFANumber CFARingSplashIsActive CFBIsActive CFBNumber CFNAIsActive CFNANumber CFNARings CallWaitingIsActive DisableCLIDDelivery CLIDBlocking CallingNameRetrieval DNDIsActive DNDRingSplashIsActive ExternalCLIDDeliveryIsActive Department
User SampleUser@domain.com User Sample Sample_Group Sample_ServiceProvider 2229858632 8632 2229858632@domain.com 2Wire HomePortal 0004F24DA112 0004F24DA112 Group N/A sampleuser@domain.email.com false Call Forwarding Always,Call Forwarding Busy,Call Forwarding No Answer,Do Not Disturb,Calling Name Retrieval,External Calling Line ID Delivery,Call Waiting,Calling Name Delivery,Calling Number Delivery SamplePack User Sample User Sample English US/Eastern (GMT-05:00) US/Eastern SampleUser@domain.com true 1112223336 true true 1112223336 true 1112223336 9.0 true false true true true true
XLS
TXT
┌────┬─────────────────────┬────────┬─────────┬────────────┬──────────────────────┬───────────┬─────────┬─────────────────────┬──────────┬────────────┬────────────┬─────────────────┬─────────────────┬───────────────────────────┬────────────┬──────────────────┬────────────┬────────────┬─────────────┬───────────────┬────────────────┬─────────────────┬────────┬──────────┬───────────────────┬─────────────────────┬───────────┬──────────┬─────────────────────┬───────────┬──────────┬────────────┬──────────┬─────────┬───────────────────┬───────────────────┬────────────┬────────────────────┬───────────┬─────────────────────┬────────────────────────────┬────────────────┐
│Type│UserId │LastName│FirstName│GroupId │ServiceProviderId │PhoneNumber│Extension│LinePort │DeviceType│MacAddress │DeviceName │AccessDeviceLevel│ConfigurationMode│VoiceMailCarbonCopyAddress │isRegistered│Services │ServicePacks│CLIDLastName│CLIDFirstName│CLIDPhoneNumber│HiraganaLastName│HiraganaFirstName│Language│TimeZone │TimeZoneDisplayName│DefaultAlias │CFAIsActive│CFANumber │CFARingSplashIsActive│CFBIsActive│CFBNumber │CFNAIsActive│CFNANumber│CFNARings│CallWaitingIsActive│DisableCLIDDelivery│CLIDBlocking│CallingNameRetrieval│DNDIsActive│DNDRingSplashIsActive│ExternalCLIDDeliveryIsActive│Department │
├────┼─────────────────────┼────────┼─────────┼────────────┼──────────────────────┼───────────┼─────────┼─────────────────────┼──────────┼────────────┼────────────┼─────────────────┼─────────────────┼───────────────────────────┼────────────┼──────────────────┼────────────┼────────────┼─────────────┼───────────────┼────────────────┼─────────────────┼────────┼──────────┼───────────────────┼─────────────────────┼───────────┼──────────┼─────────────────────┼───────────┼──────────┼────────────┼──────────┼─────────┼───────────────────┼───────────────────┼────────────┼────────────────────┼───────────┼─────────────────────┼────────────────────────────┼────────────────┤
│User│SampleUser@domain.com│User │Sample │Sample_Group│Sample_ServiceProvider│2229858632 │8632 │2229858632@domain.com│2Wire │0004F24DA112│0004F24DA112│Group │N/A │sampleuser@domain.email.com│false │Call Forwarding│SamplePack │User │Sample │ │User │Sample │English │US/Eastern│(GMT-05:00) │SampleUser@domain.com│true │1112223336│true │true │1112223336│true │1112223336│9.0 │true │false │ │true │true │true │true │SampleDepartment│
│ │ │ │ │ │ │ │ │ │HomePortal│ │ │ │ │ │ │Always,Call │ │ │ │ │ │ │ │ │US/Eastern │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Forwarding │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Busy,Call │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Forwarding No│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Answer,Do Not│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Disturb,Calling │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Name │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Retrieval,External│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Calling Line ID│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Delivery,Call │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Waiting,Calling │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Name │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Delivery,Calling │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
│ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │Number Delivery │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │
└────┴─────────────────────┴────────┴─────────┴────────────┴──────────────────────┴───────────┴─────────┴─────────────────────┴──────────┴────────────┴────────────┴─────────────────┴─────────────────┴───────────────────────────┴────────────┴──────────────────┴────────────┴────────────┴─────────────┴───────────────┴────────────────┴─────────────────┴────────┴──────────┴───────────────────┴─────────────────────┴───────────┴──────────┴─────────────────────┴───────────┴──────────┴────────────┴──────────┴─────────┴───────────────────┴───────────────────┴────────────┴────────────────────┴───────────┴─────────────────────┴────────────────────────────┴────────────────┘