Tags VOICE


You Missed the FCC STIR/SHAKEN Deadline. Now What?

The FCC STIR/SHAKEN deadline for voice service providers has passed. If you missed it, here's what you can do to get on track with robocall mitigation.


Tackling Carbon Emissions: Strategies for Voice and Internet Service Providers

Reducing your carbon emissions is good for the environment and your bottom line. Read this blog for strategies to help service providers get started.


5 Ways To Prepare Your Network for Longevity

A resilient network infrastructure is a strategic necessity for voice service providers. Learn how to prepare your network for longevity in this blog by ECG.


Robocall Blocking: 4 Ways to Block Nuisance Calls Effectively

Robocalls targeting businesses are on the rise. Read this blog to learn how to block nuisance calls from impacting your company, or contact ECG today for help.


What You Need To Know Before the FCC STIR/SHAKEN Deadline of Jun 30, 2023

U.S. consumers received more than 50 billion robocalls in 2022,1 so it's no wonder countering unlawful caller ID spoofing is now one of the FCC's top priorities. With the extended deadline for service providers to implement STIR/SHAKEN in the IP portions of their network right around the corner, we're sharing a few key considerations to be aware of.


What Does the Future Hold for BroadSoft Customers?

Many are worried about the future of Cisco BroadSoft and whether it has reached the end of life. Discover what this means for your voice network in this blog.


Boost Your Career With ECG’s All-New Voice Engineer and Telecom Training Options

ECG has new telecom training for voice network engineers and service providers.


How ECG Can Help Implement STIR/SHAKEN for UCaaS Providers

Many Voice Service Providers must implement STIR/SHAKEN by June 2022, and they can turn to ECG for expert help. 


Free Ebook: Understanding STIR/SHAKEN and Other Compliance Requirements

STIR/SHAKEN isn’t the only change impacting voice service providers today. Learn more about other compliance requirements in our blog.


Executive Summary: Compliance Management and Voice Networking

Is your voice engineering team knowledgeable on what it takes to stay compliant? Find out if you’re up on voice service provider compliance in this blog.
 


"Would you like some Huddle space with that?" Five takeaways from Enterprise Connect 2019

Enterprise Connect 2019 focused on Small-room video systems and Cloud-hosted Contact Center platforms, with lots of other small bits in the orbit.