Tags SERVICE


You Missed the FCC STIR/SHAKEN Deadline. Now What?

The FCC STIR/SHAKEN deadline for voice service providers has passed. If you missed it, here's what you can do to get on track with robocall mitigation.


Tackling Carbon Emissions: Strategies for Voice and Internet Service Providers

Reducing your carbon emissions is good for the environment and your bottom line. Read this blog for strategies to help service providers get started.


5 Ways To Prepare Your Network for Longevity

A resilient network infrastructure is a strategic necessity for voice service providers. Learn how to prepare your network for longevity in this blog by ECG.


Robocall Blocking: 4 Ways to Block Nuisance Calls Effectively

Robocalls targeting businesses are on the rise. Read this blog to learn how to block nuisance calls from impacting your company, or contact ECG today for help.


What You Need To Know Before the FCC STIR/SHAKEN Deadline of Jun 30, 2023

U.S. consumers received more than 50 billion robocalls in 2022,1 so it's no wonder countering unlawful caller ID spoofing is now one of the FCC's top priorities. With the extended deadline for service providers to implement STIR/SHAKEN in the IP portions of their network right around the corner, we're sharing a few key considerations to be aware of.


What Does the Future Hold for BroadSoft Customers?

Many are worried about the future of Cisco BroadSoft and whether it has reached the end of life. Discover what this means for your voice network in this blog.


4 Signs It’s Time To Consider Staff Augmentation for Voice Service Providers

Staff augmentation for voice service providers can help you quickly and cost-effectively scale your engineering team to meet innovation goals. Learn more.


How ECG Can Help Implement STIR/SHAKEN for UCaaS Providers

Many Voice Service Providers must implement STIR/SHAKEN by June 2022, and they can turn to ECG for expert help.