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Troubleshooting
- Verify that Alpaca is installed and configured correctly by running the
checktool. This tool is located in the Alpaca root directory.
-- Alpaca Configuration Check --
* Checking Alpaca License...
✓ Successfully loaded license.
* Checking TimesTen configuration...
✓ Successfully loaded Times Ten library.
* Checking TimesTen connection to AS...
✓ Successfully connected to AS Times Ten.
* Checking Alpaca connection to BroadWorks...
✓ Successfully connected to BroadWorks.
* Checking Profile Server access...
✓ Successfully accessed Profile Server
-- Configuration Check Complete --
- The Alpaca logs are located at
<AlpacaRoot>/logs/alpaca.log. - Contact ECG Support -
support@e-c-group.com