Cutting-Edge Voice Engineer Training From Global Industry Leaders
ECG is the only place you’ll find video training for unified communications and collaboration services. We offer access to self-paced online courses and the option for in-person, expert UCaaS, CPaaS, and voice engineering training. Walk away with fresh knowledge and new insight into the developments in VoIP and telecom you need to know to stay competitive and support your business growth goals.
Choose Your Training Plan
All of our plans include 24x7, on-demand access to course videos and study materials, so you can learn at your own pace.
From Cybersecurity for Service Providers to Mastering the Fundamentals of Cisco BroadWorks and more, get expert training from a world leader in UCaaS, CPaaS, and voice engineering education.
On-Demand Individual Courses
- Choose from over a dozen individual courses.
- On-demand, so you can watch whenever and wherever you are.
- Get just what you need, when you need it.
Group discounts available, Contact Us for more.
Unlimited Access - Monthly
- Can't choose? Get access to ALL courses for a single month.
- On-demand, so you can watch whenever and wherever you are.
- Take as many or as few as you want.
- Enjoy the flexibility to learn at your own pace.
Group discounts available, Contact Us for more.
Unlimited Access - Annual *BEST VALUE
- Get unlimited access to ALL courses for the ENTIRE YEAR!
- Save when you pay up front for the full year.
- On-demand, so you can watch whenever and wherever you are.
- Take as many or as few as you want.
- Enjoy the flexibility to learn at your own pace.
Group discounts available, Contact Us for more.
Customized
- If you don’t see what you’re looking for, we can still help.
- We offer live, in-person, or remote training programs tailored to fit your voice engineering needs
- Contact us today to build a custom package for you.
Get the Most Current, World-Class Training to Meet Your Needs
Mark Lindsey:
Frequent presenter at SIP Forum, 20 years of experience training leaders and engineers in Networking and VoIP Technology; MS Computer Science
Sherwin Crown:
Consultant for Vonage, Verizon, C Spire, Federal Government, and global service providers; MS Computer Science
Chelsey Sizemore:
Consultant for Universities, State Government, and Voice Service Providers; BS Applied Math
Chad Moore:
Consultant and Software Developer for Voice Service Providers; BS Computer Science
Customize Your Voice Engineering Training to Meet Your Needs
We offer several training packages billed at yearly or monthly rates – so you get the voice engineering education in UCaaS and CPaaS that you require at the pace and in the format you prefer.
These are Some of Our Most Popular Courses:
Cyber Security Essentials for Telecom and Service Providers
- Includes Topics such as NIST Cybersecurity Framework (CSF) and MITRE ATT&CK
- Get the fundamentals of cyber security appropriate for service provider networks so you can troubleshoot and design networks for maximum safety and reliability.
Voice-VoIP Packet
Capture with Wireshark
- Includes fundamentals, troubleshooting and advanced analytics
- Learn how to apply Wireshark for troubleshooting VoIP calls by comprehending the basics of encapsulation. Read Wireshark's VoIP call ladder diagrams and understand all the nuances.
Cisco BroadWorks Provisioning Users for UC and Hosted PBX
- Master the fundamentals of Cisco BroadWorks features and services so you can build BroadWorks users, devices, enterprises, service providers, and call centers. Gain an understanding of device management as well as how to manage key features including hunt groups and shared call appearance. Prevent fraud through safe configurations.