CallReporter Real-time call history for BroadWorks subscribers
CallReporter gives you a real-time view of incoming, outgoing, and unanswered call records.
Features
Search Options
Telephone Number or Extension
Account Code
Summary Report
Cumulative Minutes of Use
Summaries by Account Code
Filter Options
Timestamp
Service Provider, Enterprise, Group
Inbound or Outbound Calls
Summaries By User
Cumulative Call Count
Minutes of Use
Average Call Duration
Separate Logins
Distinct authentication and access for each of your users.
Export to CSV
After filtering calls, download the CSV spreadsheet file.
Customer Views
Each Service Provider, Enterprise or Group can have a custom view showing their own data.
Traffic Study
Service Providers can generate summary reports based on user defined traffic classes.
Whitelabeling
Ask us about whitelabeling options for CallReporter.
Documentation
Why Trust ECG?
“Their expertise in voice engineering is a major reason I lean on ECG. I rely on them for their knowledge, subject matter expertise, and guidance.”
- Mark Hayes, VP of Voice Engineering, Momentum Telecom
Read Case StudyGet real-time call history.
Contact us to find out about purchasing CallReporter.