Class UserCallCenterCallCenterTable1Row

java.lang.Object
co.ecg.alpaca.toolkit.generated.tables.UserCallCenterCallCenterTable1Row
All Implemented Interfaces:
BroadWorksTableRow, Serializable

public class UserCallCenterCallCenterTable1Row extends Object implements BroadWorksTableRow, Serializable
Response to the UserCallCenterGetRequest23. Contains the user's call center settings. Indicates whether the agent is current available (logged in) to each call center in the list. Contains a table with column headings: "Service User Id", "Phone Number", "Extension", "Available", "Logoff Allowed", "Type", "Priority","Routing Policy" and "Skill Level". The valid "Routing Type" values are "Priority Based" and "Skill Based". This column is only populated for Premium Call Centers. The valid "Skill Level" values are of from 1-20. This column is only populated for Premium Skill Based Call Centers. The following elements are only used in AS data mode and not returned in XS data mode: agentACDState agentThresholdProfileName agentUnavailableCode useSystemDefaultUnavailableSettings forceAgentUnavailableOnDNDActivation forceAgentUnavailableOnPersonalCalls forceAgentUnavailableOnBouncedCallLimit numberConsecutiveBouncedCallsToForceAgentUnavailable forceAgentUnavailableOnNotReachable makeOutgoingCallsAsCallCenter outgoingCallDNIS useSystemDefaultWrapUpDestination wrapUpDestination The following columns are only used in AS data mode and not returned in XS data mode: "Routing Policy" "Skill Level"
Author:
AlpacaGenerator
See Also:
  • Constructor Details

    • UserCallCenterCallCenterTable1Row

      public UserCallCenterCallCenterTable1Row()
  • Method Details