Class CallCenter.EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListRequest

java.lang.Object
co.ecg.alpaca.toolkit.messaging.request.Request<CallCenter.EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListResponse>
co.ecg.alpaca.toolkit.generated.CallCenter.EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListRequest
Enclosing class:
CallCenter

public static class CallCenter.EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListRequest extends Request<CallCenter.EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListResponse>
Get the list of all Agents in the Enterprise that can be assigned to a given Call Center Agent Threshold Profile in an Enterprise. An agent is available to be assigned to a given Agent Threshold Profile if it is a Call Center Standard or Call Center Premium agent and the agent is not yet assigned to the profile. The available agent list for a new Call Center Agent Threshold profile can be obtained by not setting the excludeAgentsAssignedToProfileName. When the excludeAgentsAssignedToProfileName is specified, all agents already assigned to the specified profile are not included in the response, even if the search criterion element searchCriteriaAgentThresholdProfile is specified using the same profile name. The response is either a EnterpriseCallCenterAgentThresholdProfileGetAvailableAgentListResponse or an ErrorResponse.
Author:
AlpacaGenerator