Class CallCenter.UserCallCenterAgentSignOutRequest

java.lang.Object
co.ecg.alpaca.toolkit.messaging.request.Request<CallCenter.UserCallCenterAgentSignOutResponse>
co.ecg.alpaca.toolkit.generated.CallCenter.UserCallCenterAgentSignOutRequest
Enclosing class:
CallCenter

public static class CallCenter.UserCallCenterAgentSignOutRequest extends Request<CallCenter.UserCallCenterAgentSignOutResponse>
This request signs-out a call center agent. Administrator, supervisor and agent itself can sign-out an agent. An empty OCI table in OCI-P response indicates success and the agent has been signed out. This sign-out command will fail if the agent is the last signed-in agent of any standard or premium call center to which she is currently joined. If the sign-out fails, the OCI-P response will contain a list of Call Centers for which the agent is the last signed-in agent. If this special logic is not needed, UserCallCenterModifyRequest19 can still be used to change the agents ACD state without checking if the agent is the last signed-in agent. The response is either a UserCallCenterAgentSignOutResponse or ErrorResponse.
Author:
AlpacaGenerator